If you are not completely satisfied with your purchase, you can return it within 14 days of receiving it for a full refund.

We are committed to providing you with a hassle-free shopping experience.

• We offer an easy-to-use online withdrawal form.
• Full refund, excluding original shipping fees.
• Returns must be in their original condition and well packaged.
• Personalized assistance for any return-related questions.

We understand that sometimes a product may not meet your expectations. That’s why we make returns easy. If the product is returned in its original condition and with all accessories, you will receive a full refund. For returns, please use the online withdrawal form and follow the simple instructions for a hassle-free return. If you have any questions or need assistance regarding your return, please feel free to contact us directly. At Ceranel, we are here to ensure that your shopping experience is as special as the products we offer.